{"id":736,"date":"2022-04-04T07:46:28","date_gmt":"2022-04-04T07:46:28","guid":{"rendered":"https:\/\/www.mplgames.com\/blog\/?p=736"},"modified":"2024-09-17T12:42:51","modified_gmt":"2024-09-17T12:42:51","slug":"combating-fraud-and-cheating-on-mpl-app","status":"publish","type":"post","link":"https:\/\/www.mplgames.com\/blog\/combating-fraud-and-cheating-on-mpl-app\/","title":{"rendered":"Combating Fraud &amp; Cheating On The MPL App"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_71 counter-hierarchy ez-toc-counter ez-toc-transparent ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #555555;color:#555555\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #555555;color:#555555\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.mplgames.com\/blog\/combating-fraud-and-cheating-on-mpl-app\/#What_is_MPL_Fairplay\" title=\"What is MPL Fairplay?\">What is MPL Fairplay?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.mplgames.com\/blog\/combating-fraud-and-cheating-on-mpl-app\/#How_MPL_Defines_Cheating\" title=\"How MPL Defines Cheating\">How MPL Defines Cheating<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.mplgames.com\/blog\/combating-fraud-and-cheating-on-mpl-app\/#5_Things_MPL_Does_to_Combat_Fraud_and_Cheating\" title=\"5 Things MPL Does to Combat Fraud and Cheating:\">5 Things MPL Does to Combat Fraud and Cheating:<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.mplgames.com\/blog\/combating-fraud-and-cheating-on-mpl-app\/#Other_Ways_We_Protect_Our_Gamers\" title=\"Other Ways We Protect Our Gamers\">Other Ways We Protect Our Gamers<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.mplgames.com\/blog\/combating-fraud-and-cheating-on-mpl-app\/#We_are_Listening\" title=\"We are Listening!\">We are Listening!<\/a><\/li><\/ul><\/nav><\/div>\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_is_MPL_Fairplay\"><\/span>What is MPL Fairplay?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>In simple terms, MPL Fairplay is the highest benchmark of protection against fraud and cheating offered by the MPL gaming platform. It is the brand\u2019s assurance to you &#8211; the gamer &#8211; of the measures taken to ensure fair gameplay experience and practices. By doing so, we enable all gamers on our platform to focus entirely on playing and winning games without having to worry about things like data breaches, transactional security, or hacking.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_MPL_Defines_Cheating\"><\/span>How MPL Defines Cheating<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>We define <em>cheating<\/em> as follows:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Using cheats, exploits, hacks, bots, \u201cmods,\u201d or third-party applications to gain unfair advantages over other players or modify or interfere with our services.<\/li><li>Any activity that interferes, inhibits, or prevents other players from using or accessing our services in any manner.<\/li><li>Unauthorized access of data in any form, which includes misuse of bugs or employing third-party tools and applications.<\/li><li>Colluding with any other individual(s), engaging in any type of syndicate play, or engaging in intentionally poor play to achieve competitive advantage.<\/li><li>Use of tools or techniques to alter, mask, or fabricate your personal data or location.<\/li><li>Use of our services in any manner that contradicts our <a href=\"https:\/\/about.mpl.us\/terms-of-service\/\" target=\"_blank\" rel=\"noopener\">Terms of Service<\/a>.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5_Things_MPL_Does_to_Combat_Fraud_and_Cheating\"><\/span>5 Things MPL Does to Combat Fraud and Cheating:<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li><strong>New age technology to prevent suspicious behavior<\/strong><\/li><\/ol>\n\n\n\n<p>Our cutting-edge fraud prevention technology detects any suspicious behavior in the&nbsp; &nbsp; &nbsp; background such as usage of rooted devices or hacking tools on the playing device and initiates appropriate action.<\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"2\"><li><strong>Machine Learning-Based Fraud Detection Algorithms<\/strong><\/li><\/ol>\n\n\n\n<p>Our internal machine learning-based cheating detection systems run round the clock to catch any cheating or fraudulent behavior based on gameplay patterns, and automatically bring this to the attention of our Customer Excellence team, which then takes appropriate actions. It helps keep the app environment safe from hacking and other unscrupulous practices.&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"3\"><li><strong>Anti Money Laundering Checks<\/strong><\/li><\/ol>\n\n\n\n<p>We also ensure that the gaming platform is never used as a mechanism to launder money. Our internal transaction and gameplay monitoring systems promptly detect and report such instances, keeping all laundering activities in check.&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"4\"><li><strong>Empowering Users to Report Fraud\/Cheating<\/strong><\/li><\/ol>\n\n\n\n<p>Head to the \u201cSupport\u201d section on the app (which is MPL\u2019s Helpdesk) and find the option to \u201cReport User\u201d who you believe is cheating or \u201cReport a fraud\u201d to highlight gameplay where you feel you were cheated. The option allows you to elaborate on issues that you can substantiate with relevant screenshots\/ videos.<\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"5\"><li><strong>Punishing Users for Misconduct<\/strong><\/li><\/ol>\n\n\n\n<p>We reserve the right to penalize users for instances of misconduct on a case-by-case basis. If we find a user actively engaging in any cheating or fraudulent activity, we may permanently ban them from the app and forfeit their winnings.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Other_Ways_We_Protect_Our_Gamers\"><\/span>Other Ways We Protect Our Gamers<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>MPL Security Assurance<\/strong><\/p>\n\n\n\n<p>We use top-notch data security tools and practices to ensure that user data stays private and secure at all times. We regularly test our systems using both manual and automated processes internally and externally. As a gaming company, data protection is undoubtedly our numero uno.&nbsp;&nbsp;<\/p>\n\n\n\n<p><strong>Payment Security<\/strong><\/p>\n\n\n\n<p>All transactional information is stored in a safe and secure environment. We collaborate with reliable, well-established third-party payment gateways, including PayPal and Apple Pay to ensure seamless transactions.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"We_are_Listening\"><\/span>We are Listening!<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>At any point, if you feel we aren\u2019t delivering the standards you expect, drop us an email at <a href=\"mailto:uscommunity@mplgaming.com\">uscommunity@mplgaming.com<\/a> as to how we can make your experience better.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Understand the essence of MPL Fairplay and how the app combats cheating &#038; fraudulent practices!<\/p>\n","protected":false},"author":9,"featured_media":738,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[2],"tags":[],"class_list":["post-736","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-online-games","infinite-scroll-item","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-33"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.mplgames.com\/blog\/wp-json\/wp\/v2\/posts\/736","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mplgames.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.mplgames.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.mplgames.com\/blog\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mplgames.com\/blog\/wp-json\/wp\/v2\/comments?post=736"}],"version-history":[{"count":2,"href":"https:\/\/www.mplgames.com\/blog\/wp-json\/wp\/v2\/posts\/736\/revisions"}],"predecessor-version":[{"id":749,"href":"https:\/\/www.mplgames.com\/blog\/wp-json\/wp\/v2\/posts\/736\/revisions\/749"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.mplgames.com\/blog\/wp-json\/wp\/v2\/media\/738"}],"wp:attachment":[{"href":"https:\/\/www.mplgames.com\/blog\/wp-json\/wp\/v2\/media?parent=736"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.mplgames.com\/blog\/wp-json\/wp\/v2\/categories?post=736"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.mplgames.com\/blog\/wp-json\/wp\/v2\/tags?post=736"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}